
Our founder Justin Randall has spent the last few years intensely focused on Customer Experience, Contact Centre, Automation, Analytics, and various branches of Artificial Intelligence, especially NLP and Conversational AI; delivering multiple successful solutions for voice and chat interactions and analytics that drove tremendous business value.
We bring a 20+ year background building technology teams, products, and infrastructure for consumer, business, and wholesale markets in the telecommunications service provider industry in Canada to the table when we execute our work for clients. We compliment our high-demand automation and AI expertise with depth of experience across a breadth of different adjacent technologies, including: Databases, Web Applications and APIs, VoIP, PSTN, IPTV/Video over IP, IP Core and Access networks, Cyber-security, Cloud and On-prem infrastructure, Continuous Integration/Delivery, and more.