Your customers don’t want to contact you. They want to research, buy, acquire, use, maintain, or cancel your product or service. The reason they reach out is because they have run into difficulty accomplishing the above on their own, and they need help.
We exist to enable you to provide that help at scale, and hopefully prevent many contacts from being necessary in the first place.
Justin Randall brings a vast background building technology teams, products, and infrastructure for consumer, business, and wholesale markets in the telecommunications service provider industry in Canada to the table when executing on client projects and retainers. Complimentary to skills in automation and AI is a depth of experience across a breadth of adjacent technologies including: Databases, Web Applications and APIs, Continuous Integration/Delivery/Deployment, Chat/Voice/Video communications and broadcast systems, IP core and edge networks, Cyber-security, Cloud and On-prem infrastructure, and other underpinning technologies.
Let’s build some great things together!
Smart Interactive Transformations Inc. 