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To go faster, you must first slow down
It doesn’t matter whether we’re working on the most cutting-edge of technology, we can’t skip the fundamentals of infrastructure and automation. I’m going to keep this blog post relatively short, but I will leave the reader to explore a useful GitHub template repository for rapidly building Dialogflow CX applications and infrastructure with Google Cloud Platform. …
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Hello? Is there anybody in there?
Hello? ScheduLarry, is there anybody in there? How are you doing?
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Call me, maybe?
Things have been quite busy at Smart Interactive Transformations. From giving presentations to industry colleagues on the state of bot building in 2024 and trying to separate the hype from the ripe to creating the first of many digital assistant capabilities for the business, this year has kicked off in full force. Before jumping in,…
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Be a better listener in 2024, and beyond!
Happy New Year 2024! The time of resolutions and pledges to do better. Let me suggest another one to add to your company or personal goals: be a better listener. I’ve spent a lot of time saying the greatest value I’ve observed in conversational AI solutions is the new lens into the customer or team…
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The last SECTION(AL) of the year!
Here we are, the final SECTION of the year. A period we SECTION off for some well-deserved time off doing the things we love most. That’s what I’m all about, right? Giving people back more time so that they spend it doing things that make them happier? Well, I couldn’t say I’m all about consulting…
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Hello, World!
In the realm of AI and automation, the writer emphasizes the importance of understanding and responding to customer needs based on data. The writer believes that systems like ChatGPT have more easily won trust by mimicking intersubjectivity, despite potential inaccuracies. They discusses their success in reducing agent intervention requests by optimizing understanding of customers’ product…
Smart Interactive Transformations Inc. 